Q. How does your fee structure work? Do I sign a contract?
A. You will sign a letter of agreement with the terms of our mutual working arrangement.

Our recruiting fee is expressed as a percentage of the new hire's first year's annual salary. On a contingency search (we are paid if we're successful), our standard fee is 25%. A retainer search, with terms agreed to in advance, is available when you want our entire focus on your position.
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Q. What do you need to know about the position I'm trying to fill?
A. As much as you can possibly tell us. Click here for a list of questions that we'll ask you.
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Q. How quickly can you find candidates for me? If I ask you for resumes in two days, can you make that happen?
A. We will make every effort to meet your requests. In general, the more time we have, the better job we'll do.
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Q. Where do you find your candidates?
A. Because we've been in business for nearly 20 years, our existing network is deep and wide. We maintain a database of over 2,500 candidates. In addition, we're always finding new candidates through referrals, trade associations and local colleges and universities.
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Q. How much of the interviewing and hiring process do you handle for me?
A. As much as you would like. We'll prepare candidates for their interviews and we'll handle scheduling. As things get serious, we will conduct reference and background checks, and help you prepare to make the candidate an offer that has the highest likelihood of being accepted.
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Q. What is your policy regarding recruitment of people from current clients?
A. On this issue we are much different from most other firms. We don't recruit from our current clients (those who have made a hire through us within the last 12 months). We may, however, receive unsolicited inquiries or resumes from within client firms.
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Q. What happens if I hire someone and it doesn't work out?
A. Our guarantee is 90 days from date of hire, contingent upon on-time payment in full. If we're notified that the hire is not satisfactory during the guarantee period, we will replace the person.
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Q. What's the benefit of using you if I've got my own internal HR people?
A. Our clients often benefit from our specialized expertise, as we may understand advertising and marketing positions in more depth than internal HR staff. We work hand in hand with them to find the best person for you.
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Q. I'm not sure our salary structure is appropriate for this job. Can you help?
A. Yes. We have our fingers on the pulse of what's going on salary-wise in the market, both from the candidate and employer perspective.
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Q. Can you help me locate candidates outside this market?
A. Yes. Although we specialize in the Kansas City market, we have the ability to reach out into surrounding markets, as well as specific areas of expertise.
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Q. I've received no results from other recruiters. Can you be successful for me?
A. We'll spend some time with you to see if we can determine why your previous searches have yielded no results. It may be that we can help fine-tune the skill sets or experience that could work in that position.
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Q. How do I know you're not going to show me the same people I've already seen?
A. The purpose of hiring us is to help identify unduplicated candidates. We'll spend time with you up-front to talk about the candidates you've already evaluated. In addition, we do a thorough job of finding out from our candidates where they've already applied or interviewed. When we submit someone to you, to the best of our knowledge, they are not in your system.
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Q. Should I work with more than one recruiter at a time?
A. You certainly can if you have the time to devote to managing the process. The more recruiters you choose, the more management time you'll expend.
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Q. What's your screening process? How do you decide when to send a resume to me?
A. Our screening process may be more thorough than you're accustomed to. We are evaluating not only the specific skill sets and experience you need, but also the character, background, and personality traits we uncover during the interview process. Because our recruiters have worked within the job categories that we fill, accurately assessing who will fit your job requirements is one of our key strengths. And when we send you a resume, it's accompanied by a management summary that explains our recommendation.
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